Installation Training and Certification


1. How do I become a certified StarBand installer?

Updated 11/21/01

2. How do I become affiliated with a StarBand partner installation company?

Updated 11/21/01

3. What if I am already certified and have a StarBand certification number?

Updated 11/21/01

4. Am I allowed to install the system myself?

Updated 02/18/02



5. What computer settings do I need to view the installation training course and certification test?

6. What are some helpful tips on taking the installation training and certification test?

7. What should I do if I receive a network error or SQL server error when I complete the certification test?

8. What should I do if no certification number is returned but I passed the test?

9. If I fail the test, how many times can I retake the test?

10. How do I create a passcode and update my installer records?

11. How can I change my installer profile information?

12. What if I have a slow dial-up internet connection?

13. Are there hard copies of the installation training and manuals available?

14. Can I change my certification number or passcode?

15. Can another installer borrow my certification number to be used in the automated commissioning system when installing a StarBand system?

16. How can I report a stolen or fraudulent misuse of my certification number?

17. If I am an affiliated and certified installer, can I resell StarBand?

18. What is StarBand's Certification Number Management Process?

19. Who Can I contact for more information on StarBand's installation training and certification?

20. How do I obtain my certificate for course completion?