|
Installation
Training and Certification
18. What is StarBand's Certification Number Management Process?
StarBand has the capability to track
all certification numbers in Consumer VSAT Automated Commissioning
System (CVACS). This gives StarBand the ability to record the time
an installer is in the CVACS and the amount of time an installer
uses the Continuous Wave (CW) for co-polarization and cross-polarization
alignment checks
StarBand also tracks and records the
installer's certification number associated with a specific customer's
account, including installation. Additionally, the total number
of installations, dates, and locations are tracked by certification
number and recorded in StarBand's enterprise-wide SAP system. This
gives StarBand the capability to monitor and control the quality
of the installation process by certification number.

|