Installation Training and Certification

You will need to download and install Macromedia's Flash Player and Shockwave Player available at www.macromedia.com/downloads and Adobe Acrobat Reader available at www.adobe.com/products/acrobat/readstep2.html. Additionally, you will need to use Microsoft Internet Explorer (IE) 4.0 or higher as your browser and set your screen resolution to a minimum of 800x600. Netscape does not support the functionality to view the StarBand web-based installation training course or certification test. For better viewing of the test, you may want to change your browser configuration. You can accomplish this by selecting View on the browser menu bar, then Toolbars, and deselect Standard Buttons and Address Bar. This will allow you more viewing area of the certification test page.