Installation Training and Certification



8. What should I do if no certification number is returned but I passed the test?

Please click here to view and print the instructions (below) in Adobe Acrobat PDF format concerning the process to obtain your certification number.

Follow these procedures or you will not get credit for passing the test! Do not close your browser window until all the following has been accomplished.

  1. While the screen is still displayed, press the Print Screen key located on your keyboard. Although it appears nothing has happened, the screen with your test scores has been saved to your computer's clipboard. Do not attempt to print the document at this point-it will not print!
  2. With your browser still open and your test scores displayed, open a new MS Word Document/Notepad or some other imaging program to perform a screen capture.
  3. Once the Word document or imaging program has been opened, you can either right click on your mouse and select Paste, or go to the Edit function, select Paste, and the screen capture of your test scores will be displayed on the Word document or imaging program.
  4. Save this document and send it as an e-mail attachment to: certmgmt@starband.com
  5. Once the document is saved, you can then use your normal print function. You may want to retain this document for future reference or until you receive your certification number from Starband. If you do not have e-mail capability, fax it to Certification Manager at 770-795-2020.
  6. Your test results will be manually inputted into the certification test database and your Starband certification number will be e-mailed back to you. Allow 24-48 hours for processing.