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Installation
Training and Certification
8. What should I do if no certification number is returned but I passed
the test?
Please click here
to view and print the instructions (below) in Adobe Acrobat PDF
format concerning the process to obtain your certification number.
Follow these procedures or you will
not get credit for passing the test! Do not close your browser window
until all the following has been accomplished.
- While the screen is still displayed,
press the Print Screen key located on your keyboard. Although
it appears nothing has happened, the screen with your test scores
has been saved to your computer's clipboard. Do not attempt to
print the document at this point-it will not print!
- With your browser still open and
your test scores displayed, open a new MS Word Document/Notepad
or some other imaging program to perform a screen capture.
- Once the Word document or imaging
program has been opened, you can either right click on your mouse
and select Paste, or go to the Edit function, select Paste, and
the screen capture of your test scores will be displayed on the
Word document or imaging program.
- Save this document and send it as
an e-mail attachment to: certmgmt@starband.com
- Once the document is saved, you
can then use your normal print function. You may want to retain
this document for future reference or until you receive your certification
number from Starband. If you do not have e-mail capability, fax
it to Certification Manager at 770-795-2020.
- Your test results will be manually
inputted into the certification test database and your Starband
certification number will be e-mailed back to you. Allow 24-48
hours for processing.

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