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Installation
1.
Who can I contact for installation and technical support?
Posted
5/01/2001 Updated
4/05/2002
2.
How do I access the Point Satellite Dish tool to calculate the Azimuth,
Elevation, and Skew values?
Posted
5/01/2001
3.
What can I do if my certification number and/or passcode does not
work in the automated commissioning system?
Posted
5/01/2001
4.
What is a StarBand Field Services Bulletin (FSB) and Maintenance
Bulletin (MB)?
Posted
5/01/2001
5.
Where can I locate the FSBs and MBs?
Posted
5/01/2001
Updated 6/20/2002
6.
Can I obtain the parameters to configure the Model 360 satellite
modem before I arrive at the member's site?
Posted
5/01/2001
7.
I'm having difficulty in acquiring the satellite signal and obtaining
Rx lock…what can I do?
Posted
5/01/2001
8.
Will the LEDs on the Model 360 Satellite Modem help to confirm Rx
lock on the proper satellite?
Posted
5/01/2001 Updated
11/19/2001
9.
In CVACS, if I choose menu option 3, Get Confirmation Number, will
it allow me to generate another Continuous Wave (CW) to better align
the VSAT?
Posted
5/01/2001
10.
What needs to be accomplished after the VSAT has meet alignment
criteria and a confirmation number has been generated?
Posted
5/01/2001
11.
Where do I get the Signal-to-Noise Ratio (SNR) required to finish
commissioning a site and after I obtained the confirmation number?
Posted
5/01/2001 Updated 10/5/2001
12.
When do I need to install a line amplifier for RG-6 IFL cable runs?
Posted
5/01/2001
Updated
2/07/2002
13.
What is polarization and what are the cross-pol and co-pol limits?
Posted
5/01/2001
14.
What are the acceptable readings for co-pol and cross-pol?
Posted
5/01/2001
15.
What are some antenna alignment and peaking tips and techniques?
Posted
5/01/2001 Updated 1/07/2002
16.
Where can I order some of the necessary supplies and tools for a
StarBand installation?
Posted
5/01/2001
17.
What type of the Interfacility Link (IFL) coax cable should I use
when installing a StarBand system?
Posted
6/01/2001
18.
How do I test the LNB to find out if it's defective?
Posted
7/01/2001
Updated 9/26/2001
19.
What can I do to increase the signal quality (signal-to-noise ratio)
to the modem as measured by Mission Control?
Posted
8/01/2001
Updated 10/8/2001
20.
What is the CVACS menu structure with its Interactive Voice Responses
(IVR) and decision matrix?
Posted
10/26/2001 Updated
11/01/2001
21.
How can I determine which satellite will be used for my installation?
Posted
10/26/2001 Updated
1/24/2002
22.
What are the specific procedures for OCONUS (outside Continental
US) installations?
Posted
1/07/2002
23.
Is there a Quick Reference Guide and Checklist available for installing
the StarBand VSAT system?
Posted
1/08/2002 Updated
1/29/2002
24.
What are the Site Parameters obtained from CVACS?
Posted
2/01/2002
25.
What is the Antenna Mount Selection Flow Chart?
Posted
2/19/2002
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