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Installation
1.
Who can I contact for installation and technical support?
- StarBand Dealer Direct for installation
and technical support: 1-888-424-4121 or 1-888-424-4855
- Satellite change due to line
of sight (LOS) blockage
- StarBand Dealer Direct program
participants and installers supporting the StarBand Dealer
Direct program call: 1-888-424-4121 or 1-888-424-4855
- All other StarBand installers
(NRTC, US Online, VALOR Telecom, Installs Inc.) will call
their applicable StarBand wholesale partner company
- StarBand Damaged or Missing parts:
1-888-424-4121 or 1-888-424-4855
- StarBand Maintenance Support (StarBand
dispatched only): 1-888-424-4121 or 1-888-424-4855
- StarBand Commissioning (CVACS):
1-888-424-4121 or 1-888-424-4855
- Used to obtain the site parameters
to configure the Model 360 satellite modem and antenna; also
used to obtain co-polarization and cross-polarization values
to commission the installation and obtain confirmation number.
- StarBand Member Services and Support:
1-800-4StarBand (478-2722)
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