TABLE OF CONTENTS
1. Modem Overview
  1.1. Provided Equipment
  1.2. Front Panel View and Description
  1.3. Modem Rear View
2. Configuration and Installation
  2.1. Getting Started
  2.2. Acquiring Site Parameters Via Partner Place
  2.3. Connecting the Computer to the Modem
  2.4. Configuring the Modem from a file
  2.5. Manually Configuring the Modem
  2.6. Phase 3 antenna
  2.7. Connecting the Antenna
  
2.8. Commissioning StarBand SkyEdge Satellite
          Modem Installations via VACS

  2.9. Completing to Installation and Registration
          Process
3. Monitoring via the SkyManage Web Page
4. Troubleshooting
  4.1. Indoor Unit (Modem) Troubleshooter
  4.2. Outdoor-Unit Troubleshooter
5. Ethernet Adapter IP configuration
  5.1. Windows XP IP Configuration
  5.2. Windows 2000 IP Configuration



1.      Modem Overview

1.1.   Provided Equipment:

The SkyEdge modem comes complete with all parts necessary to connect to the customer’s computer.  Note that it has an external power supply, rather than just the power cord needed by previous satellite modems used by StarBand.  Included in the SkyEdge modem box are

·        SkyEdge Modem

·        Crossover RJ-45 Ethernet Cable

·        External Power Supply and Power Cable

 

 

 

1.2.   Front Panel View and Description

 

Similar to previous StarBand products, the front panel contains six LED indicators.  Unlike the StarBand Model 360 and Model481/484 modems, there is not a PC light to indicate connectivity between the customer’s computer and the modem.  The lights on the SkyEdge modem are:

 

PWR = Power                      

Rx    = Receive Lock                       

Sync = Hub synchronization           

On-Line = Hub Connection [Download in progress or modem online]

Tx =    Transmit activity

VPN= VPN connectivity indicator [This does not function in StarBand NOVA service applications. This is for Large Enterprise applications using the same hardware]

 

 

 

1.3.   Modem Rear View

 

The SkyEdge modem provides a single Ethernet port for connecting the customer’s PC, similar to the StarBand Model 481 modem.  There is no USB port, and the serial port is not functional for StarBand applications.  From left to right, the rear panel contains the following connections:

 

RF-IN             - Female F-type connector; IFL cable from LNB

Serial Port    - Standard serial port. Not used in StarBand applications

LAN                - RJ-45 Ethernet for PC connection.

RF-OUT         - Female F-Type connector: IFL cable out to ODU

Power Supply – DIN connection for External Power Supply: +24vdc/2.8A

 

NOTE: There is no power switch. To power up or reset the modem, it is necessary to unplug the DIN connector from the modem.

 

 

 

 

 

 


 
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